Policies and procedures

Current policies that we follow when delivering our services and responsibilities.

• Code of conduct (for management and staff)
• Values framework

Policies

• Adoption
• Annual leave (buying, selling and banking)
• Business planning policy and procedure
• Case review and service complaints
• Communications
• Communicating audits
• Communicating enforcement activities
• Data protection regulatory action policy
• Dealing with difficult customers
• Development review/probation/objective setting
• Dignity at work
• Disciplinary
• Disclosure of information about ICO employees
• Eye tests
• Faxing
• Flexible working
• Freedom of information regulatory action policy
• Further education
• Gift register policy
• Grievance
• Health and Safety
• Information security
• Managing sickness absence
• Managing performance
• Maternity leave
• Overtime
• Parental leave
• Paternity leave
• Pensions
• Period of notice
• Personal use of computers
• Political activity
• Probationary period
• Public and privilege holidays
• Publication categories
• Reasonable adjustments
• Records Management
• Register of Interests
• Risk management policy and procedure
• Section 10 guidance for staff
• Speaking engagements
• Special leave
• Staff benefits booklet
• Translations
• Transport arrangements in event of emergency
• Using Twitter
• Use of ICO logo and re-use of materials
• Website linking policy
• Welsh Language Scheme
• Whistleblowing

Procedures

• Clearance for copy
• Complaints guide for public authorities
• Data protection casework procedures
• Fraud response plan
• Health and Safety procedure for events and exhibitions
• Requests for Information held by the ICO: Our review procedure
• Request handling procedure
• Research requests
• Restricted customer contact

Notification procedures

• Amending at renewal
• Changes section procedures
• Information section procedures
• New Notification procedures
• Renewal changes
• Renewals processing
• Renewals section procedures