How do I answer an information request?

Information requests

 

What should I do when I receive a request?

What are the time limits for responding to a request?

Can I destroy information that has been requested?

Is there a limit to the costs incurred and can I charge a fee?

What are the reasons to refuse a request?

What is the public interest test and how can I apply it?

How should I refuse a request (exceptions)?

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